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“ Still the best Ford agency on the planet! Ford of Orange, took care of my recall work and the work needed on the Focus I just purchased as our second car. Junior (Genaro) is top-notch! Thank you again for taking good care of us! ”
“ We traded in a truck and purchased two different vehicles from Ford of Orange within a month and a half. I'm comfortable saying that we've been treated very fairly, from the pricing, the internet sales staff, the floor sales staff, to the finance department. The entire process for both cars has been pretty painless. We wouldn't hesitate to buy from this dealership again. ”
“ I’ve never had better service anywhere! William went above and beyond to make sure my car was repaired and that I was not inconvenienced in any way! No, wait time while dropping and picking up my car! All I can say is I had excellent service and would not go anywhere else!! ”
“ This is for the parts department, who tracked down a $13 part for me at another dealer and had it onsite that afternoon. I called 2 other dealers looking for an EGR o-ring kit for our F250 diesel and neither went out of their way for such a small sum. Thanks, Ford of Orange! A+ for customer service! ”
“ My husband bought a 2018 Ford Transit Van this past week (April 2018). We had outstanding service from Al Tehrani, Ray Assar, and Steve Schimidt. This is the third vehicle that we have bought from this dealership and each time it has been as pleasant as a car buying experience can be. The service department has been very good also. I would highly recommend Ford of Orange. ”
“ I went in to trade my car in for a family mini-van and was helped by Kellie Kendall in Internet Sales Department. I told her that I needed to be in and out as fast as possible as this was a surprise for my wife. She helped me and got me on the road before my wife even knew I was missing. Later that evening she found her new present in the driveway. My wife is extremely happy with our new Mini-van and I am happy that Kellie was able to deliver. ”
“ Victor in Ford service is the man. Took care of my 2017 Platinum F150 for some warranty and non warranty related items and an oil change. Also he took care of my fusion a few weeks prior. Awesome dealership and it made everything easy. Will definitely be back for all my ford needs! ”
“ Very nice and helpful sales representative Enrique made sure everything was set up for us when we arrived to look at a very specific F-150. Great customer service and smooth purchase transition. Would recommend buying a car from this dealer 100%! ”
“ They were very friendly, fast and efficient... didnt take long at all to drive out in our 2017 5.0 gt mustang, my husband was very happy to be the one to drive it all the way back home to murrieta.... thank u ford of orange for the great fast pleasant experience. ”
“ Best car buying experience I've ever had! I was literally there for 2 hours, which is fast when buying a car. I worked with Kellie K. and she was amazing! She asked me what I wanted my payments to be and then showed me my options based upon that, to stay in budget. I was able to get the car I wanted at a great price and it was so easy. Last car I bought I was at the dealer for over 6 hours, looking at cars, negotiating price, waiting for finance, etc. - it took all the fun out of buying a new car. So I was beyond pleased with my experience at Ford of Orange. 5 Stars all the way!! Thank you! ”
“ I have nothing but great things to say about this company. My recent purchase was with Kellie Kendall. She is so upfront and honest. She got me the best deal I could. I don't have the best credit so she really had to work for probably not even a good commission. She just wanted me to be happy. She's passionate about her job and I appreciate her help!!! ”
“ The service department manager, Bob Bynon, was great to deal with when I had some small details that needed attention on my new 2016 Mustang GT Convertible. Mary Doyle was also a pleasure to work with and I will definitely be returning to David Wilson's Ford and Mazda of Orange for future service needs. ”
“ I have been taking my Ford Edge to this dealer for service since I purchased it. I bought it from another dealer that I will never go back to or recommend. I have had great service every time I take my vehicle in. The staff is friendly and make me feel like a valued customer. ”
“ Jimmy Hwang, service writer for Ford, is an excellent communicator!! He kept us up-to -date with service and costs. He is personable and professional. He made our experience A++. We broke a serpentine belt towing a car hauler on a nearby street--he put us at ease and had us back on the road in a short period of time. ”
“ Stela and I were looking for a new truck to pull a travel trailer. After two months of kicking tires and building the truck of my dreams it was time to locate one. Ford of Orange was the 4th dealership i went to and they were the BEST. Not only did they find the truck i wanted, they found an even better one and to top it all off they gave me a better price on a much better truck. The other dealers I was shopping were trying to sell me a plain truck F150 XLT priced in the mid 40K range. Julie and Tito from Ford of Orange found me an Amazing F150 FX2 Loaded to the max for thousands less and made a deal with the dealer that had the truck to make my dreams come true. Now that I'm driving this Awesome truck I'm as happy as ever. Thank you, Julie, Tito and Ford of Orange. ”
“ The staff is always nice and gets the job done quick so that I can get on my way. Th e service has been consistent for over 3 years since I bought my Mazda. ”
“ I had hesitated going here for service in the past because I had heard bad comments/reviews from my own customers. Working Customer service myself, I know the importance of customer satisfaction. Anyway, my moms Ford Focus needed service and I had to go here because it's the closest to my job. To start, place was very busy! Right away I thought this was not gonna be good. Then I was approached by a gentleman named Edgar right away. He was very attentive and polite when I explained the reason for my visit! He then was very detailed when it came to explaining additional services my moms car needs, which I greatly appreciate he took the time to do considering they were busy. Lastly he thanked me for not only my patience but also for coming in. I felt welcomed and VALUED! In addition, he informed me I can also take my car, not a ford or Mazda, for service in the future as they are servicing all car makes. That was good to know! I will most definately be coming to this place to get future sevices as long as I am treated the way this gentleman did. For all those who've had bad experience I would suggest looking for this gentleman Edgar to take care of you next time ”
“ Great dealer with great people. They were all smiling. Felt like at home comfortable and relaxed. ”
“ I am sure you get many letters, emails, and phone calls, complaining about one thing or another. This is not one of those. We bought our ford fusion and a dodge truck on the same day from Cal Worthington earlier this year. That day, there were issues with the Fusion that Worthington was supposed to resolve and because they never had, my wife has never enjoyed the new car we got for her. The car was there at Worthington 3 different times for a total of I think around 9-11 days, and not only was it never repaired but we were treated poorly throughout the process and even on the day before I brought the car to your facility, the personnel at Worthington were rude to me and basically “blew me off”. I don’t want to go into too much detail but I will never set foot on their property again and I will be writing to Ford Motor Corporation about them. I then reached out to your facility and talked with Jimmy (forgive me that I do not know his last name). From that moment, I and my wife were treated not just good, (I almost hate to say it) but great. Jimmy not only spoke to us politely and professionally but listened to us and the struggles we had been through. He also made arrangements for a substitute rental car for us and just overall, took care of us, and made sure we were happy. Throughout the process he called and communicated with us, made sure we were comfortable with all that was going on etc. Then to top it off, He called and the car was complete, repaired properly, and was done in much much less time than expected. While I was away on business, some of this took place including my wife picking up the car and again, it went very well and with no issues or problems for my wife. Everything is working, and finally after all these months, my wife can enjoy her car and it actually functions properly! I want to personally thank Jimmy and the technicians that made the repairs. Thank you to each of them for their professionalism, courtesy, and following through on a job from beginning to end the right way. Your staff has earned our business and yes, as you stated in your letter, Your facility will be the facility we use exclusively, All too often, the negative is commented on and passed around but this time, I sincerely hope you will acknowledge the positive impact your staff has had. ”
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“ I was helped by Ramon who was very patient in allowing me to test the various cars and working with my difficult Credit situation. I was able to buy a new 2019 Eco Sport well equipped and I am very happy with the vehicle. The price was fair and they got me financed when I was turned away from multiple dealers. Antonio the finance person is truly a subprime financing specialist so he can push deals through that many dealers cannot. The interest rate is high but the ball is my court to establish good payments so I can refinance it to better terms. This is my second car with them and will very likely not be my last. ”